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Activity overview
Latest activity by Caleb-
Caleb commented,
Hey there,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today!Super unfortunate to hear Minecraft Education is giving you performance issues. Let's work together to g...
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Caleb commented,
Hey Arin, Is he able to sign in on other devices? I think it would be best to turn this into a ticket so we can work a little closer together and gain some more insight into the issue. Let us know ...
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Caleb commented,
Hey Colton, We've found that some users on IOS and Windows have experienced this issue when their system clock is off. Could you try the following for me?Steps for Windows 11:1. In Windows Settings...
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Caleb commented,
Hey there, I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today! Generally P2P/Sig errors are caused by Parental Controls, Proxies, VPNs, or similar blocking multiplay...
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Caleb commented,
Hey Bernice, Could you send a video of the issue happening? Also to confirm, it only happens in Preview right? Let us know if you have any additional questions, or concerns!Thanks,
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Caleb commented,
Hey there,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today! I understand how frustrating it can be when you can't sign into Minecraft Education. Let’s work togethe...
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Caleb commented,
Hey Samuel, Super unfortunate to hear you lost your world. Worlds are currently saved per device however its possible it's still around in file form. I can try to help you confirm it exist. What pl...
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Caleb commented,
Understood. Just to confirm, is it only this world that does this? If you export this world to another device, does this still happen?
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Caleb commented,
Hey Sverre, We prevent student from different organizations or schools from joining each other to maintain privacy for students, especially our younger ones, and maintain a safe and controlled envi...
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Caleb commented,
Thanks for the information, Does the issue persist if you run a repair on the app? You can try this by going to Windows Settings > Apps > Installed Apps, find Minecraft Education and click on the t...