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*laggy for no reason*

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3 comments

  • Caleb

    Hey there,
    I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today!
    Super unfortunate to hear Minecraft Education is giving you performance issues. Let's work together to get you back on track.

    Just to confirm a few things:
    When the game lags, is it in specific world, only in Multiplayer, singleplayer or always? 
    What platform are you on (Windows, MacOS, ChromeOS, Etc.) 
    Can you provide the make and model of your device

    Let us know if you have any additional questions, or concerns!
    Thanks,


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  • Kiely Pielow

    i only lag when my computer(Chromebook) starts to overheat or there is something generating that is very big loading. but most games i play on it are always finding a way to lag or crash on me. 

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues with Minecraft Education lagging on a Chromebook.

    Just had a few questions to help us support you further:

    1.) Do you know anyone else with this error?

    2.) Are you on the latest version of Minecraft Education?

    3.) Is this a home network or school network?

    4.) Is this a commercial account or school managed account?

    5.) Any error messages or just slow performance?

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