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Recent activity by Dominick-
Thank you for going through those items. Since this is a personal device try having them login with the same credentials as the login that is used to play Minecraft Education. That way the cache is...
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Can you send me screenshots of what you are seeing? This sounds like you are trying to use Minecraft Bedrock Edition to play with Minecraft Education Edition. If this is the case, that feature has ...
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I apologize for the confusion here. Minecraft: Education Edition does not support custom skins, mods, or texture packs. This helps keep Minecraft: Education Edition stable, as many of these mods ar...
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Thank you for reporting that lesson issue. I will send this to the creators to review and hopefully resolve soon.
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We have seen reports from other users that have seen some of these issues but not normally at the same time or from the same user. We can try first looking at the difference in devices that were us...
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I understand and was just sharing what I could. Sorry that it did not help and that this issue is still ongoing.
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I got the ticket ze11. Please reference there for assistance.
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Before you can log into Minecraft: Education Edition you'll need to create users in the Admin Center and then assign purchased licenses to them. When you first signed in and purchased Minecraft: Ed...
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Are you saying that your device is setup to clear storage after each session? I am sorry to hear that it is still not working.
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Can you let us know more about your device and its OS and client version you are running? If you are on a newer OS version, try rolling it back to an earlier build of that OS to see if that helps.