Dominick commented, June 27, 2023 15:28
If you have a antivirus program installed on the device or a network tool like a VPN, turn one off at a time and test if anything changes. This will help you isolate the issue more. You may need to...
Dominick commented, June 27, 2023 15:26
We do not support server hosting at this time. I will approve your post in the hopes someone using APEX can help you with this request.
Dominick commented, June 26, 2023 18:12
To access tickets, first make sure you are signed into our website. Then at the top right, when you click your account picture there is a drop-down arrow. Select my activities and tickets will show...
Dominick commented, June 26, 2023 15:23
Try right clicking on it and running it as an administrator. You can also try using a different device if the one that is not working is managed by your school. If all else fails, you can also try ...
Dominick commented, June 26, 2023 15:19
A hotfix should be deployed very soon. Keep an eye out for a update when you first open up the app. This hotfix is looking at fixing some multiplayer issues and may help yours.
Dominick commented, June 26, 2023 15:14
You will need to use a device that is not managed by the school then. Without admin credentials, and if the school admins are not helping, it is very hard to fix any potential issues. Most likely t...
Dominick commented, June 23, 2023 16:15
Can you let us know what type of device this is? If it's a Windows device, you may have two copies installed. If so uninstall one copy and see if that helps.
Dominick commented, June 23, 2023 15:45
This sounds like the trail period. Trials allow for 10 logins but once used you will need a purchased license in order to continue to play.
Dominick commented, June 23, 2023 15:28
That is our only method of communication. If you are able to see the ticket you can send us an email address to CC to the ticket, but that is only if you can comment on it one time.
Dominick commented, June 23, 2023 14:37
We found that users must have their Chromebooks on OS version 113.0.5672.134. Proxies on Chromebooks might also cause this since we have limited support for proxies on Chromebooks.