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Unable to sign in - Native Client File

Comments

100 comments

  • Can you guys just fix this please I have waited enough and my patience to wait for you guys to fix this is reaching a limit.

    1
  • R. L.

    The incompatibility between nativeclient and iOS is most likely the issue here.  I am on 1.18 and everything works well.  1.19 on my other IOS device gets the error. …  As Jose T. And others stated earlier, the incompatibility resulted in the file showing up as a 0kb unsupported file.  In the 1.19 update log for edu, they claimed to add a feature where we can be “logged in and remembered by the system” instead of having to login every time.  This new feature probably had something to do with the nativeclient files. 
    For now, I am guessing this is a minecraft log-in system issue…

     

    0
  • Halen Zheng

    Same here This happened to me and my sister and one of my classmates please if anyone could fix this type the information in this chat I am really stressed out It started 5 months ago When I signed in It showed me a file called native client 

     

    0
  • Jjj Lll

    I am currently having problems with Minecraft education when I try to sign in it says native client and right now I’m using nycstudents.net please tell us when you fix it

    -1
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Sorry for the inconvenience and thanks for the patience.

    Please keep an eye on this thread for any updates as they come, there was a recent one as of 5/17:

    https://educommunity.minecraft.net/hc/en-us/community/posts/14829592696468-Unable-to-sign-in-Native-Client-File

     

    -2
  • Moderator Beacon of Knowledge Super Star

    I updated one of our iPads to the latest version. After the sign-in screen, I expected to see the place to enter username, but I got a blank white window with cancel in the corner. I came here to check for info, but the search for iPads in the community under technical problems was completely ineffective. Well, it found 316 results that weren't listed.

    0
  • can't sign in

    -2
  • Ankur Paul

    me too. iv'e been waiting for so long and i'm sick of this issue. 

    -1
  • Jose Tzunun

    Guys it’s patience that’s needed. You never know when they can fix it. But still, I agree Ankur Paul but the issue is Minecraft Education community is still working on it. I’m still thinking about making Demo Lessons act like accounts so people can play without an account or you can just change the client or take Minecraft back one version.

    0
  • Gurjarnail Singh

    R. L. You are correct. I did some more digging and I found an important piece from https://developer.chrome.com/docs/native-client/welcome-to-native-client/ (or Google). The page states “Native Client is a sandbox for “running compiled C and C++ code in the browser efficiently and securely” ”. the Native Client file could be running the C or C++ code in the browser in which this case is the NYCDOE’s landing page for logging in.

    0
  • Nehan Soyeb

    Please give us update when you fix it 

     

    0
  • Saul Stewart

    It’s been two months and no progress has been made. Send out temporary logins for NYC students. The majority of students only have iPads. It’s really frustrating that you are unwilling to to put in the resources to fix this.

    0
  • Ankur Paul

    Is there news about an update for the version of 1.19 for minecraft education that fixes the nativeclient issue? please, I need to know. when is this issue being fixed, because everybody is still unable to play on IOS with their DOE account and its absolutely terrible. please, the devs need to fix this issue sooner or later, how much longer are we gonna wait? 

    0
  • Tanveer Miah

    Do any of y’all know how to go to the Microsoft company I want to complain

     

    0
  • Ankur Paul

    I don´t know, just wait for some time.

    0
  • allennn💘

    Still not working and the patience has been for almost 3 months when are we going to get an update.

    0
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey all, 

    Thanks so much for your patience on this issue.

    Please monitor this thread for further updates: https://educommunity.minecraft.net/hc/en-us/community/posts/14829592696468-Unable-to-sign-in-Native-Client-File

     

    -1
  • It almost the end of the school year I just recently had to erase everything in my doe iPad for it to update now I am think that was a bad idea.Based on what y’all are saying I can only play on my school chrome which the school gave me because my handwriting is bad. 
    Pleaseeeeeeeee fix this issue I can’t play during the summer as I am going on vac 

    thanks.

    0
  • allennn💘

    we’re you guys able to understand what’s the issue with the native client file issue? Would be the nycdoe organization that’s causing this error is it the Microsoft login page in general?

    0
  • Moderator Beacon of Knowledge Super Star

    I didn't get the native client error, but I was unable to log on to the updated version on my iPad. The workaround that I found was:

    • choose the demo lesson
    • accept terms
    • choose to play full version
    • a log-in screen will appear for Microsoft login. Do that.
    • you are redirected to the regular "play" screen logged in!

    Penny Dominick Danny

    Dunno if this addresses the same issue, but it helped me. (This is my personal iPad. Our school iPads are in another environment entirely.)

    0
  • Ankur Paul

    Debbie Alexander, Is this the solution to the nativeclient issue, because I want to be able to play minecraftEDU on my ipad. If you didn´t get the nativeclient issue, what issue was it? Please let me know if this solution works for stopping the nativeclient errors when logging in.

    0
  • Debbie Alexander
    Moderator Beacon of Knowledge Super Star

    No, sorry, I did not have the "native client" issue. There are iPad sign in issues that are not that issue, and it seemed best to post here about it. Hope it wasn't too confusing. I hope this all gets cleared up soon.

    0
  • Nehan Soyeb

    Debbie Alexander it didn’t work for me 

     

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  • Ankur Paul

    I hope the native client file is fixed sooner or later, because still I´m unable to play with friends who use an iphone/ipad!

    0
  • I realized it’s not a issue with the DOE iPads, it’s actually the domains

     

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  • Ankur Paul

    so the @nycstudents.net domain is the main issue?

    oh, so a solution to the problem is to either implement support of nativeclient for ios, or to change the domains!

    0
  • ITS FIXED 

    ITS FIXED

    THEY FIXED IT

     

    0
  • Jayden Lin

    It ain’t fixed I just tested it

    0
  • I CAN PLAY

    0
  • Ryusei Sanchez

    They didn’t fix it, when I tried logging in on iPad it still had the native client file pop up

    0

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