Unable to sign in - Native Client File
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Official comment
We are actively investigating the issues with iPads at NYC. We'll update this thread when we know more.
Update 6/20 We released the hotfix for iOS today which resolves the native client error for NYCDOE users. If you encounter the issue after updating to the latest version, try uninstalling and reinstalling the app.
Update 6/19: We're releasing a hotfix for this issue later this week which resolve the native client issue on iOS. Thank you for your patience while we've worked with the NYC DOE IT team to investigate this.
Update 5/17: We're continuing to work with the NYC DOE IT Admins, however the fix appears like it will take some time. We do not have an ETA but this is a priority for our team. It appears to be an issue between the school's federation & identity system for iOS and Microsoft's latest authentication. Thank you for your patience and we apologize for the inconvenience this has caused.
As a reminder, this issue is on iOS only for NYC DOE. NYC DOE accounts will work normally on other OS's. -
I will show it
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Possible solution is to log in with personal acc on the nycdoe iPad
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The same thing appears too on my screen, and when I try to open it, it does not open to anything on every single app it tells me to open or download native client. Hope you can fix this soon! Bye!
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nycstudents.net is not working either. Same error as person above.
2 are NYC DOE issued Ipads 16.3.1 and 2 personal ipads we have minecraft edu on 16.4.1 all of a sudden the past few days nothing works. same error on all
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Yeidy Levels For NYCDOE iPads, this is a separate issue that we are currently working alongside the NYCDOE IT Admin to resolve this. It only affects NYCDOE users on iPads, so if you have another device type, that'll work.
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I dont think its just for NYCDOE ipads specifically, I tried logging in with my nycstudents acount on my personal ipad and it still didn’t work. So i think its a problem with nycstudents acounts.
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Jose, it’s just the iPads, the Macs surprisingly actually works
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When will we might be able to use Minecraft: Education again without the “Native Client” showing up? I got it when I had the 1.19.52 update on my iPad.
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UPDATE:
On further investigation of course there is a big difference. I have checked the differences and when signing in on Chromebook it passes like there was no native client issue at all. This is also proving my case about chromebooks only being able to use Minecraft as specifically native client is built for chromebook. iPads launch the message due to not being compatible with native client. This could have been because they forgot native client isn’t compatible with iPads or because there is a problem with the code to allow the login of iPads and it’s just going to launch native because of the code. If this is fixed this will just be a miracle for everyone using Minecraft especially for schools.
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UPDATE:
It’s not nycstudents.net! I have tried on chromebook and android and guess what, it worked! This means minecraft education forgot to create the working version on iPads. In simple terms, it only works with androids. Chromebooks are operated with Android.
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Hi. I don’t mean to rush you, but since this is an issue a-lot of people including me are having your team should look into it. When I am about to sign in, it continues to tell me “native client zero KB”. Please, you and your team can figure this out.
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Ok so has anything happened?
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I am using mimecraft on my iPad which is version 1.18.52 and works just fine. However, my friend has a iPhone 10 which got auto-updated to 1.19 and is having the native client login issue. Other devices work perfectly fine according to him. It leads me to conclude that there is a issue with the nycstudents and with mobile devices, not too sure yet.
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Mine is not a DOE iPad, but I’m still seeing it. I think it is from all IOS, because of what Ren L. said. My friend is on a MacBook which is working fine. It works on computers but not ipads
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When will this thread be updated? we are still unable to play on IOS devices due to this issue. please fix this issue sooner or later. :(
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Can you at least make it so if you clicked demo lesson it will temporarily let you play normally?
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Can you guys just fix this please I have waited enough and my patience to wait for you guys to fix this is reaching a limit.
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I am sorry to hear about your issue. Can you let me know the @domain (only) of the account you are trying to login with and the OS version of your iPad?
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Same thing! I have restarted and shut down but nothing fixes it. Currently I am using @nycstudents.net and the OS version is 16.3.1
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Currently there is an update available but I can’t get it and I think that is the problem.
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Is there a solution to this issue as of yet?
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Hi, nicole beldner; I have a support case open with Minecraft Diamond Support; they are investigating the issue.
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I also have an issue with signing in on Ipad. A file called native client just pops up.
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Hello! I think I know the issue with “Native Client”. The issue is that Native Client is meant for Chromebooks because I searched it up on Google. It takes me to a page that looks like chromebooks are the only ones who are temporarily using Minecraft: Education. I hope this helps.https://developer.chrome.com/docs/native-client/
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Thank you for writing in. At this time, iOS devices are experiencing the native client error message. The team is still investigating at this time, please bear with us.
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Hopefully soon but we are working with the affected tenants to isolate the problem. There is no ETA at this time from the Devs that we have.
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Whenever I try to sign in it keeps showing me a file with zero kb so it is empty and it doesn’t allow me to sign in because of that
Please Advise
Thank You
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We will update this thread when we know more.
Sorry for the inconvenience and thanks for the patience!
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I hope this issue gets fixed in the next version of 1.19
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