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Latest activity by Justin-
Justin commented,
For all users whom are experiencing multiplayer issues post 1.18 where it is an entire class, school, or specific OS that cannot join multiplayer, have your IT Admin reach out to us. Generally, thi...
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Justin commented,
Hey there Laura Caesar I'd reach out to your IT Admin and have them allow list this new URL in any content filter and firewall: https://*.minecraft-services.net/ More info on this and our other UR...
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Justin commented,
Dylan P Hey there, the majority of our URLs are CDNs so getting an IP for each one would be difficult and may change over time. It would be easier to get the IPs that the client communicates to usi...
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Justin commented,
Aleece Landis Jessica MitchellThank you for the feedback about updates and their impact when they come as a surprise. We definitely want to do everything in our power on our side to avoid this from...
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Justin commented,
Official commentUpdate 8/15/22 11:22AM PST Multiplayer issues were resolved late on the 12th. If you still experience multiplayer issues, ensure the new URLs are added to the allow list. It that doesn't resolve ...
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Justin commented,
Official commentUpdate 9/13/2022 For all users whom are experiencing multiplayer issues post 1.18 where it is an entire class, school, or specific OS that cannot join multiplayer, have your IT Admin reach out to u...
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Justin commented,
Debbie Alexander Awesome news! Thanks :)
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Justin commented,
Neeve Hyland I've brought this up with the team and I'll try to increase awareness on this. However, sometimes it can be difficult to track down the owner of the lesson/world. If we're able to do s...
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Justin commented,
Hey there Tony Li, I'm not seeing your support tickets in our system. Where did you send these tickets in so I can see what's going on? As for your issue, you can assign a license, then when they n...
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Justin commented,
Hey HOSHINO HISASHI, I'm looking into this for you but it looks like some of the backend changes may have changed websockets. We're looking into this to see if there's any info we can get you, but ...