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Latest activity by Justin-
Justin commented,
Mael Herve Do you have an RTX graphics card? It sounds like you have an RTX resource pack, which would also be required. Finally, I think you need to load into an RTX supported world. I don't belie...
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Justin commented,
Jose Carlos Campos Berrocal If you're gaining access to Minecraft Education from the Microsoft 365 bundled licenses, then that may be the case. Otherwise, no additional license other than a Minecra...
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Justin commented,
Quick question for you all to help us as we investigate. For users where multiplayer issues arose only after updating to 1.19, does the issue happen for you on wifi or ethernet? If you've tried bo...
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Justin commented,
Quick question for you all to help us as we investigate. For users where multiplayer issues arose only after updating to 1.19, does the issue happen for you on wifi or ethernet? If you've tried bo...
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Justin commented,
Hey all,We are still investigating 1.19 multiplayer disconnects. At this point we need some logs from affected devices in schools. For IT Admins, Educators, and Tech Leaders who are able to reprodu...
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Justin commented,
We are still investigating 1.19 multiplayer disconnects. At this point we need some logs from affected devices in schools. For IT Admins, Educators, and Tech Leaders who are able to reproduce the m...
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Justin commented,
This error can also happen when you have two versions of Minecraft Education installed. Is it possible you only deleted a desktop shortcut? If this is on Windows, go to Add/Remove Programs and unin...
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Justin commented,
Glad to hear things are working today!I guarantee that the team has heard the feedback from the community and we're not pleased with how this update or the v1.18 update affected classrooms. Outside...
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Justin commented,
Yeidy Levels For NYCDOE iPads, this is a separate issue that we are currently working alongside the NYCDOE IT Admin to resolve this. It only affects NYCDOE users on iPads, so if you have another de...
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Justin commented,
Hey there, this is connected to the camera not able to be given from commands. We're currently working to resolve this but do not have an ETA at this time. If you're able to go into creative mode y...