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Recent activity by M:EE Support-
Hi Shane! In multiplayer, the software creates a server IP when you connect or create a world. Students connect to you using that IP - and you can provide it to them when they're using laptops. Onc...
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Sorry about the confusion, we want to help you get this figured out! If you send us your contact information using the form at https://education.minecraft.net/support/contact-us/get-in-touch/ (or g...
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Feel free to contact aka.ms/meesupport with any details (ticket numbers would be stellar) and we'll do our best to hunt down the support trail you followed up with and get things back on track so y...
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Hey Carrie - appreciate that follow up question. If you contact Store support at http://aka.ms/edustoresupport - they will be able to help you navigate the licensing issues you are encountering (yo...
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Hi there, These links should help you out some: https://education.minecraft.net/class-resources/lessons/ (to access our 200+ lessons available, many of these include worlds to use to support the le...
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Hi there! Sorry about that - just as a note, Minecraft: Education Edition support is available to alert us of issues anytime, but generally "in the office" during Monday-Fridays. We appreciate your...
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Hi there, Thanks for the feedback about Code Connection and Pocket Edition - while we aren't ready to announce any future platforms Code Connection may become available on in the future (or compati...
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Hi Carrie, Licenses are not tied to computers, they are attached to your Office 365 Education account. This allows you to download a copy for your use at home (or wherever you want to install Minec...
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Also, if you're looking for specific IP settings, those are totally on our Basic Troubleshooting page: https://education.minecraft.net/support/knowledge-base/basic-troubleshooting/ Some districts ...
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Hi Paul, That's an interesting scenario, thanks for raising that connection frustration. From your description is that it's possible the IP showing in the game isn't the external IP, if students ar...