Justin commented, January 27, 2022 19:57
Hey Zachary Alexandre, can you send a screenshot of what you're seeing? Also, are you sure you have a Minecraft: Education Edition license assigned to your account? If you're a student, you'll like...
Justin commented, January 27, 2022 19:55
Fahim Chowdhury, thanks for your feedback. We unfortunately do not have the support bandwidth the support calls at this time, but I'm happy to assist via your ticket or here.
Generally, when users...
Justin commented, January 26, 2022 23:49
Hey there, our support team is available to assist. I'll create a ticket for you and assist over there. Users can also write into us via https://aka.ms/MEE_New_Request
Justin commented, January 19, 2022 00:42
Hey there, there is indeed a support team dedicated to Minecraft: Education Edition. I created a ticket for you in our system and we can work over there. Thanks!
Justin commented, January 18, 2022 23:41
Mark Scarberry That is odd, I've gone ahead and created a ticket where I'll dive deeper into this and see what may be going on. See you on the other side!
Justin commented, January 07, 2022 01:05
Sarah Stoopid You'll need to sign in with a school account to access Minecraft: Education Edition. Other sign in options won't work with Minecraft: Education Edition. If you need an account from yo...
Justin created an article, January 07, 2022 00:20
Homeschools, families, and other organizations can purchase and manage Minecraft: Education Edition through our commercial offer. This guide will walk you through the process of setting up an accou...
Justin commented, January 06, 2022 22:16
Greg Hanson I'm glad that worked! And I'm glad we've restored your credit with your grandchildren haha Have a great week!
Justin commented, January 05, 2022 17:39
Greg Hanson The team wasn't able to reproduce this issue locally, as the chicken spawned when they tested it. One thing they mentioned though is to ensure you have clicked the Play button in MakeCo...
Justin commented, January 04, 2022 20:31
Thanks for reporting this, this sounds like a bedrock bug. Can you submit a bug report here: https://bugs.mojang.com/projects/MCPE/summary Thanks!