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cannot find log in information

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  • Dominick Support
    Bug Zapper Support

    Sorry to hear you're having issues logging in after purchasing a commercial license. Before you can log into Minecraft: Education Edition you'll need to create users in the Admin Center and then assign purchased licenses to them. When you first signed in and purchased Minecraft: Education Edition licenses, right before the billing info you would have created a new "business" email with its own @domain . The template is usually (EmailName@DomainName.onmicrosoft.com). Also, when you try to log into Admin Center, you should see your onmicrosoft account cached if you use the same device as when you purchased Minecraft: Education Edition. If you can remember the Domain name but not the email name part, let me know.

    Here is a link to the admin center where you'd access with your onmicrosoft.com account 

    Here is the initial guide that has some more details on the process you would have initially gone through in case that helps. If you're able to log into the admin center, you can see this guide for how to manage users & licenses

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