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Still cannot use Multiplayer patch 1.18.32

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52 comments

  • Christoph Peters

    From our iPad and Windows 10 machines some drop connection to host while others are more stable. The devices are standardised which really puzzles me. Sometimes a restart helps. 

    The least number of disconnections occurs when the host is placed in the DMZ at the router. Beware, this is a security risk and not advised!

    Once again, since the new update, the multiplayer for collaborative teaching is unusable. There are constant disconnections or connections that cannot be established. On some devices it works, on others not. One can host, the other cannot. It seems like the early days of gaming when we friends would connect our PCs on a LAN and then try to play Baldur's Gate on a peer to peer network. It was so buggy, the weekend was ruined. Now Minecraft courses in schools are failing again. The problems are well known. Solutions have long been available technically. Even the simplest games get a functional multiplayer these days. I don't even want to dream about dedicated servers. Microsoft developed the Azure Cloud, but only give MC:EE peer to peer networking. Honestly Microsoft, why are you doing this? Why did you buy the Minecraft game license from Mojang, the best game in the world, for billions of $ and then you only put a handful of developers on this education project? Aren't all the schools in the world worth it?

    Do these managers actually know what it means to build classes on MC:EE only to find that the connection doesn't work? Mistakes I've already experienced in 2018 with this product, by now it's the fourth year and NONE has improved with the multiplayer. Peer to peer is so wrong for  doing eSports. Why aren't the problems with the consumer version, Bedrock? I pay a lot of money every year for the MC:EE licenses, and every year the same bitter taste of installing the next update. They deliver really good education content, I love the library in MCEE. But how is collaborative play supposed to work if the connection keeps dropping out? Peer to peer is totally vulnerable, a stupid decision to do such a design for a school. Why do we have to whitelist dozens of URLs, you don't have to do that with any other game. If this goes on, I'll leave the projects and stop teaching with Minecraft. Who will pay me for the messed up hours of teaching and constant troubleshooting?

    Owning the best educational game in the world is also a responsibility to the people. Microsoft now had a few years to make something of it and they are one of the richest companies in the world, with all the options. Actually, it's so embarrassing. If Microsoft doesn't get it right, then at least the should give the licence back. Every small developer studio would manage to create a dedicated server operation. With a few people. Look at games like Valheim or Divinity. That's how multiplayer works.

    I want to finally walk into the classroom not with the uncertainty that everything is going to go wrong again and I need a plan B, and that we can concentrate on teaching instead of having to solve connection problems.

     

    4
  • JEFFREY LOFTIS

    I'm having similar issues. I start a world for students to join. They are able to connect for about 5 min, then all are kicked at once (Server doesn't crash). They rejoin for a couple of min, then kicked again.

    2
  • Tracey Anderson

    YES THIS! Why is this not a 'known issue'  - it's a MASSIVE issue! Needs to be front page - zero response to it being any kind of issue from the PlayCraftLearn Twitter either. Come on Minecraft EDU - you have a significant issue here affecting thousansds of schools - we all pay for those Azure licenses and we want to be able to play reliably together.

    FIX when???? and why is it not a KNOWN ISSUE???

    2
  • Jason Yeoman

    We did this and Minecraft started to work again with connecting to worlds: 

    Having the addresses referenced in the URL Allow List article exempted from SSL decryption.

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  • Grant Pusey

    After mucking around getting things to work for staff accounts, our final problem is the new port, udp 3478, instead of 19132. My school tells me that this new port is used by many "problematic" services and they won't be able to unblock it for students.

    In the old version, we could simply use a different port, but this feature was removed.

    1
  • Natalia Balcewicz

    We also have the same problem, do you know any solutions? Students are not allowed to participate in lessons

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  • Tracey Anderson

    They are definitely working on the issue right now - i supplied a file tracking my machines hosting and joining worlds. Of course i was able to successfully join a world this morning but when i hosted - it took several tries for the other computers to join reliably.

    At this point i'm switching to other curriculum to give them time to come up with a solution that works reliably. I'm not sure of the timeline for a fix or a revert to old ports but i hope it is soon. I know as a classroom teacher that you 100% need to rely that kids can join worlds as there is no time for repeated attempts or troubleshooting in a 45 minute period.

    WTB Multiplayer mode back - it's the heart and soul of this great game ;)

    1
  • Slayde Kerner

    Exact same problem over here! Ever since the new update we are struggling to reliably get everyone to join the server. Half of them can, half of them just get a connection error. Seems random on who can and can't join, it's not consistent. All Windows 10 PCs. 

    1
  • Tim Longman

    I am in the same position - we used to be able to do multiplayer no problem on 1.17 between PCs on the teachers system and Chromebooks. This term we have all upgraded to 1.18.32 (on Chromebooks & PC) and we cannot do multiplayer. The children can join for a short time and then they crash out. Screen says "disconnect" - host is still working no problem - same join code. Causing mass frustration.

    1
  • Tim Longman

    Can you then put this up as a known issue? https://educommunity.minecraft.net/hc/en-us/articles/4404969825044-Known-Issues-on-Chromebook 

    Pretty major feature loss! Fingers crossed the devs come up with solution quickly!

    1
  • Tim Longman

    yes all URL are allowed - the fact the children can get on for 30s or so before being disconnected is probably indicative that it is not a network or port blockage. That would be binary wouldn't it?

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  • Tim Longman

    I tried that thinking it might be my windows 10 PC - but I got the same instability. (Chromebook to Chromebook) 1.17 worked on the same hardware no problem.

    1
  • Tim Longman

    Chromebooks don't have anti virus software.

    1
  • Tracey Anderson

    Is this a high priority fix? Or is it just that it is very difficult to pin down? something seems way off here - this effects a crucial component of how we use Minecraft EDU in schools. Wondering why it is taking so long to fix?

    1
  • Tim Longman

    The known issues page still doesn't show this. (I suggested updating it 2 weeks ago) Is this not quite an important known issue?

    https://educommunity.minecraft.net/hc/en-us/articles/4404969825044-Known-Issues-on-Chromebook%C2%A0

    1
  • Tracey Anderson

    It's now been 1 month since i originated this post and there have been zero fixes implemented - just a lot of 'sorry folks, we are working on it'. (Not the fault of any of the Admins here of course}, but clearly this is NOT a priority for Microsoft/Minecraft EDU. Nothing takes this long to sort out. It's beginning to look to me that those of us with issues are just out of luck at this point. whatever change they made, they are not willing to address what they broke in the process. I've no idea as to how many this is affecting - it may be such a small number that they simply don't care if they lose us. They still have not added it to 'known issues' so it's just being glossed over. At least this thread still exists.....for the moment! :)

    This was an intentional change on their part for whatever reason - it was not thought through and they appear completely unwilling to address it in any capacity other than forum admin apologies and empty promises that 'they are working on it'.

    Incredibly disappointing. Java here i come.

    1
  • Grant Pusey

    Hi Tracey.

    Just a message to say that you aren't alone in your frustration. I'm also out of energy when it comes to dealing with Microsoft on issues relating to Minecraft: Education Edition. After 5 years I've had to stop using it completely following this latest update. Perhaps MS should give the software back to TeacherGaming.

    1
  • Tracey Anderson

    Incredibly well put Christoph - I too want to walk into my classroom and focus on my students and their learning experiences and not spend 50% of my classtime troubleshooting peer to peer connection issues, something completely antiquated in the modern multiplayer environment.

    This is Minecraft Education Edition - Mutliplayer is the bedrock (pun intended) of teaching with Mc Edu in the classroom. If multiaplyer does not function reliably - THERE IS LITERALLY NO POINT IN USING THIS GAME TO EDUCATE - You can build all the wonderful lessons imaginable but if we cannot play them together right now, it's a total waste of time. The complete silence on this issue from @playcraftlearn is also deafening. They continue to Tweet away about all the excellant new colabs from around the world. Fantastic, wish we could actually play them together.

    Danny - I feel for you - no need to apologize - it's not your problem. Just kick it up for us please. Does this actually even get any dev eyes on it?

    1
  • Tim Longman

    Ok - i've done a preliminary test on 2 chromebooks and a pc on 1.18.42 - and yes - no problems observed! Well done guys. I'll let you know after a class tomorrow whether we are fully operational but so far so good. Thank you and thank the team. (I still have the hanging black screen on my newer chromebooks though...... ;-( )

    1
  • Tracey Anderson

    So it looks like this is being looked as as an issue - i see posts from moderaters saying that the team is aware of the problem - likely you will see an uptick in posts about this now since the entire east coast just went back to school. Hoping for a speedy fix - kids are super frustrated they can't build with their friends atm.

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Tracey!

    Sorry to hear, and yes the team is absolutely aware and working towards a fix.

    What devices do you use that are effected? And what OS version are you on?

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  • Tracey Anderson

    Hey Danny  - thanks for the reply - we are using desktop pc's on Windows 10 and Chromebooks with Minecraft EDU installed from the Google Play Store. Not sure of the Chrome OS current version but i can find out.

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Tracey-

    No problem. Awesome, I made a ticket for us and we can continue the conversation over there. See you on the other side! :) 

    0
  • Dominick Support
    Bug Zapper Support

    I am sorry for this issue and what the current user experience is. This is affecting a lot of our users and our Devs understand the need to find a solution. They are actively working on this. 

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Tim,

    Thanks for your suggestion and sorry you are running into issues.

    Just wanted to confirm the new URL is allowlisted? -  https://*.minecraft-services.net/

    It will be worth checking the other URL's as well with your school's IT. I recommend looking through this guide to double check the others: IT Admin Guide

    You can also learn more of what is new with the latest update here: https://educommunity.minecraft.net/hc/en-us/articles/4484636118420-What-s-New-in-the-Mobile-Multiplayer-More-update-version-1-18-32-

     

    Keep us updated! 

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  • Christoph Peters

    We are using a consumer router Netgear RAX200 with direct internet connection, no school network. In that setting no URLs are restricted, therefore no whitelist needed. Please correct me if Im wrong. Unfortunately multiplayer is highly unstable even with firewall disabled.

    Host computer is a capable Windows 10 gaming laptop with ethernet connection directly on the router, host IP is fixed and bound to the open UDP port.

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  • Tracey Anderson

    So my workaround currently until they stabilize/fix this issue has been to create my worlds on a chromebook and as all my students are on chromebooks share out from the chromebook - that seems to work reliably so far - i'll update if it does not. However that still leaves all of my larger windows 10 machines in an unreliable state of connection. I'm beginning to wonder if this is an issue only affecting Windows devices sharing out to anything else. I've no idea how ipads are faring with this.

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  • Dominick Support
    Bug Zapper Support

    We have also seen that some antivirus software has started to block communication in the background. Try adding our application as a trusted source and see if that helps. 

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  • Tim Longman

    Any sense as to when a solution might be ready for multiplayer on 1.18?

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    No ETA at this time, sorry Tim. Thanks so much for your patience. 

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