Still cannot use Multiplayer patch 1.18.32
We have updated all the URLS as per this page https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide-
including world.relay.skype.com and turn.azure.com
We were able to get some pc's to join others yesterday but now they have now all stopped being able to do so. We implemented the new URL's etc. still no result.
This makes Minecraft EDU moot in our school as being able to share and join worlds is fundamental to how we use the game.
This happens for new users and existing users, we have no actual login issues. We use a local active directory and we sync that to azure active directory.
Any help greatly appreciated at this point. We have great IT's working to figure out what to do next.
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This peer to peer network design will never work without flaws, it never has been. Dedicated server network topology is the only way to go. Wake up!
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Hey Tracey,
The team is working towards a fix, sorry about the inconvenience and thank you for the patience!
Thanks for the feedback Christoph!
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Is it worth offering a roll back to 1.17 for those schools who need the multiplayer feature?
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Offering a roll back can cause issues down the road. If the issue is not worked on and users were to roll back their clients, then the underlying issue does not get resolved. The issue could be our client build or something with the school's infrastructure and once that older client build is no longer supported the issue will return for the users in a potentially bigger way.
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So, With this issue have you guys been stopping the betas atm, To fix this. And my friends really want to play with me but this issue is stopping that.
I Hope to be able to play with my friends, And that this issue is resolved0 -
Just suggesting a roll back as a temporary measure until the issue is solved on 1.18
Its not school infrastructure due to the widespread reports of this issue.
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How long is the bug going to take to fix?
My friends are becoming more angry that we cant play together.
So I hope its fixed soon0 -
Hi all,
I completely understand that the Devs are working in it but its becoming extremely disruptive and as its not working at all for users in Proxy Environments/Environments with Enterprise Firewalls its becoming frustrating for us as students are unable to utilize a core function of Minecraft Education.
Is it possible to push for even a slight update of progressions on resolving the issue? At the moment we have to report back to users that its being worked on but saying the same thing for weeks now can end up the users getting frustrated with IT Admins. Even announcing an known issue would be a better way for us to communicate with Staff? As i can see multiple community support staff requesting users to whitelist the https://minecraft-services.net URL but of course this workaround is not working as multiple users have stated around the globe.0 -
Offering a roll back can cause issues down the road. If the issue is not worked on and users were to roll back their clients, then the underlying issue does not get resolved. The issue could be our client build or something with the school's infrastructure and once that older client build is no longer supported the issue will return for the users in a potentially bigger way.
I don't think people were planning to stay on the roll back version permanently, just until there is a fix or work around for the issues that are causing customers to be unable to use the product they are paying for.
OR, Get us a dedicated server software that everyone can connect to despite the adhoc connections not working.0 -
Any updates?
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We are currently working on a new method for our known issues page. Once that page is created this plus all other known issues with the current update will be posted on one page. I am sorry for the frustration, and I understand.
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Hey Christoph,
So sorry for the inconveniences. We hear your frustrations. The dev team is working towards multiplayer fixes.
Thank you for your patience! If you would like to dive deeper into any specific multiplayer issues you are having let us know and we can make a ticket and chat over there.
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It does, we are working with the Devs to try and communicate more with the community to provide updates to everyone affected in a better fashion. That process is still being worked on, but the Devs are informed of everything we find here so they can see how big of an impact this is having on customers. But as the support team we are sorry for not being able to provide more information to help everyone.
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If you go to the beta 1.18.10.04 version the multiplayer on Minecraft still works, but we have the problem where Minecraft uninstalls itself and updates so that we have to install it again.
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Hi Jason, are you referring to the section in reference to chromebooks or is this applicable to Win 10 devices.
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Jose, This applies to any device but it was applicable to Win 10 devices.
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I was on a Minecraft Educator teams meeting the other week where we were told this issue is known and being worked on. This fix is really crucial. Yes - children can learn solo in their own worlds - but it is the interactivity with their friends that really sparks their imagination. I would have thought that there would be a temporary rollback option to the rock solid 1.17 release until the issues plaguing 1.18 were sorted (We are also having problems on our new chromebooks with the black screen issue https://educommunity.minecraft.net/hc/en-us/community/posts/9891000068628-Minecraft-Chromebook-app-hangs-black-screen ). I would quite happily forgo Minecraft EE on my phone to get it working properly on the school chromebooks. I hope that when this is sorted we get some kind of assurance that future releases will be properly tested before being unleashed on schools. We can't operate as Beta testers - kids only have 1 go in being a grade 2, grade 3 etc.
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Hey there Tim,
Sorry about the frustrations, we understand where you are coming from.
For the multiplayer issues, they should be resolved with our latest patch, more info here: https://educommunity.minecraft.net/hc/en-us/community/posts/8444772867860-The-MOBILE-MULTIPLAYER-AND-MORE-Release-version-1-18-32-is-Live-
Let us know if the new patch has helped the issue.
As for Chromebooks, we recommend filing a report with google by pressing alt+shift+i , filling out the info requested, include the #minecraftedu tag in the report.
Feel free to reach out with anything else!
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Great news, Danny! We ll try the patch next week in the classrooms with our ipads, W10 laptops, macbooks and chromebooks joining multiple hosts. Results shared end of next week. Looks promising!!
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Hum. One computer seems to have lost MCEE instead of updating it. Downloading the install file again to that PC.
Ok That computer updated. It was weird though.
On this PC I can't open education edition.0 -
Can you let me know what is occurring on that PC? Is it just crashing when you open it? Does that PC differ from the others in any way that you see?
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Sorry I didn't get back with an update about my update to 1.18.42. The one PC I said that minecraft disappeared from the desktop. I simply downloaded the new version and installed and it was ok.
I my PC it wouldn't open so I uninstalled and then downloaded and installed the new version.
Seems to be working on the 4 PCs here and on an android phone.
I don't think I've had any students on Chrome books manage to connect multiplayer yet. I don't own a chrome book to test myself. I'm not sure if either of my Ipad students have connected or even tried to connect to the multiplayer worlds since the update.
At least two of my remote students have connected since the update but they both use PCs.0
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