Thanks so much for your patience on this issue.
Please monitor this thread for further updates: https://educommunity.minecraft.net/hc/en-us/community/posts/14829592696468-Unable-to-sign-i...
The team is still working with NYC DOE IT Admins to mitigate the issue, no new updates at this time.
Unfortunately we don't support controllers in Minecraft: Education Edition directly. However, you can try to edit some options in the menus, but we can not guarantee it will work or not...
There is no command to bypass the puzzle.
If you'd like, take a video reproduction of the error and we can make a ticket for you to chat there, and we can send the video to the team to d...
Sorry to hear you are running into some issues.
Any sort of virus protection or proxies on the devices?
We will want to make sure all URL's are allowlisted from this list:
URLs Used by...
Sorry to hear you are running into some issues. Are you on a personal device / school managed one?
Are you trying to connect to a school network or home network?
Thanks for reaching out, Minecraft: Education Edition does not support mods because of the high potential for world corruption. Do so at your own risk. Hope you understand!
Hey there Tessa, thanks for writing in.
Unfortunately Minecraft: Education Edition does not support modding because it can lead to world corruption and crashing. Use modding at your own risk.
Sorry for the inconvenience and thanks for the patience.
Please keep an eye on this thread for any updates as they come, there was a recent one as of 5/17:
Thanks for the screenshot.
The team is working with NYC DOE IT admins to resolve this issue. No ETA at this time.