Ernie commented, December 01, 2023 22:48
Would this be what you are referring to?:Here is an excerpt from the Python reference guide:
Ernie commented, December 01, 2023 22:43
Hey Jason, Could you tell me what type of device and OS you are using?
Ernie commented, December 01, 2023 22:26
Looks like we are working on this in a ticket. You will need to allow that particular URL on your network, but someone in the community may have a workaround to offer.
Ernie commented, December 01, 2023 16:23
I know this might seem like a redundant question, but have you added the URLs to the firewall and the content filter?If so, we may need to move this conversation to a ticket so you can share a pcap...
Ernie commented, December 01, 2023 16:18
Hey Knox,That just means a license has not been assigned to your user account. You will need to contact your IT administrator to have them fix this issue.
Ernie created a post, November 29, 2023 21:54
We have noticed some customers on Macs with being affected by this issue and we are currently investigating the cause.If you are experiencing this issue, please provide the following information:- ...
Ernie commented, November 29, 2023 17:05
That definitely sounds frustrating.Lets start by making sure you are on the latest version of Minecraft Education (1.20.13) and make sure your OS is up to date as well.You might try reinstalling th...
Ernie commented, November 29, 2023 17:02
Hey Tamia,You will likely need to reach out to your IT department for help with this issue. The device you are using may not be linked to your organization. You could try reinstalling the app, but ...
Ernie commented, November 29, 2023 16:39
Hey Amitai,It is indeed a bug. I have no estimation on when it will be fixed though.
Ernie commented, November 29, 2023 16:36
Ahh, apologies, I see that you are IT in your previous response now.But that sounds like a plan. Let me know how things go.