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• October 04, 2022 10:51
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컴퓨터(윈도우 11) 구매 설치 후 로그인 클릭하면(지금은 필요한 서비스에 연결할 수 없습니다. 인터넷 연결을 확인하고 다시 시도하세요) 문구창만 열리고 아이디를 입력할 수 있는 창으로 이동이 안되고 (로그인 필요) 라는 문구창만 계속 나옴 

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  Joshua Bowman

  • October 07, 2022 11:55
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  Do you have two versions of Minecraft Education installed at the same time? The connection issue can happen when that's the case

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  Debbie Alexander

  • October 07, 2022 14:35
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  This what my translator gives me (I hope it is correct!) =]

  After purchasing and installing a computer (Windows 11), when you click log in (you cannot connect to the required service right now, please check your internet connection and try again), only a message window opens and you cannot move to the window where you can enter your ID (login required). window keeps popping up

  I will tell you my list of hints:

  Always be sure you have logged into whatever associated accounts you have. For me, that means making sure I have logged into Office 365, teams and OneNote, and here, on the site. maybe it makes no difference to anyone else, but I find it makes something happy somewhere. =P

  I agree with Joshua Bowman that a faulty install sounds likely after a new purchase. If nothing else works, try using add/remove programs and see if a reinstall after a restart helps.

  Check back and let us know when you are seeing progress! We'd love to hear from you again! 

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