Can download and install but will not launch on mac

R Katz

• September 07, 2022 14:41
• Report a Concern

MacBook Air 
1.3 GHz Dual-Core Intel Core i5
8GB 1600 MHz DDR3
Intel HD Graphics 5000 1536 MB
macOS Catalina 10.15.1

I am able to download and install from the website but when trying to launch I receive the following message:

minecraftpe cannot be opened because of a problem.
Check with the developer to make sure minecraftpe works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS.

According to your website I meet both hardware and OS requirements. 
When using the check function on your website I get the message: GOOD News! Your network is ready to go.

I have tried downloading with Safari, Firefox and Google Chrome. The result is always the same: file will open, I can drag to Applications folder and install completes. Application is present in Application folder. Upon launch I get the error message referenced above.

1

• 

  Dominick Support

  • September 08, 2022 21:02

  

  Hopefully someone can provide you with more ideas here. If not, please refer to the ticket I am working with you on. 

  0

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