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Minecraft Education edition crashing when loading a world

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4 comments

  • Dominick Support
    Bug Zapper Support

    I am sorry to hear that the game is crashing. Please refer to this link here about how to update: Update to a New Version of Minecraft: Education Edition – Minecraft: Education Edition Support. You can also manually update to our Beta or from our download page (if device is not a Chromebook). 

    Download Minecraft: Education Edition Beta – Minecraft: Education Edition Support

    Download | Minecraft Education Edition
    Can you remember if anything was done to the device before the crash started happening? Were there any other updates ran or crashes?

    1
  • Raul Celaya

    I think it did update to 1.18, but i deleted it and re-installed the 1.17 version 

    0
  • Dominick Support
    Bug Zapper Support

    I see thank you for letting me know that. There is a drastic step we can take that may resolve the issue, but it is not certain. First if you have access to another login try logging into the device with that account and run the game. If you don't these other steps will delete all saved files for the profile/device. If this is a Chromebook or Windows device, try deleting your user profile from the device. Then once you log back in it will create a fresh profile for you on the device and may allow 1.17 to work. For Macs try loading a new device profile (re-image) and see if that clears up any corruption and allows it to run. 

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  • Raul Celaya

    I fixed it, all I had to do was delete every single education edition file and re-install the 1.17 edu edition. I think it was a problem with 1.17 and 1.18 files being in the same appdata or something of the sorts. Thanks for the help! 

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