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How to disable trial / demo?

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3 comments

  • Bryan Sanders Community moderator
    Bug Spotter Minecraft Certified Beacon of Knowledge Moderator Expert (Gold)

    When you click sign-in what do you see?

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  • Jack Flagg

    When you click sign-in what do you see?

    Hi Bryan, thanks for your reply. When students sign in with or without an A3 for Students 365 licence, it just takes them straight to the home screen of Minecraft. Some times it may pop up and say "you've used x of x trial lessons" and even then when they run out, underneath it says "Continue to demo lesson" or similar wording.

    Another thing is before evening signing in it says: "I don't have an account, try a Demo lesson"

    Thanks for your help.

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  • Dominick Support Team

    Hi Jack. I got your ticket and will assist you there. From what I understand from this you will need to disable the game itself for those students. If they have access to the game, they will be able to try the demo. The installation itself will need to be removed. But I will work with you, and we will see what we can do with the tools you implement on the ticket. 

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