Minecraft freezing and unable to join worlds.
Hey everyone. For the past week since winter break ended, I am not able to get into Minecraft, as it is loading it suddenly freezes at random times and never unfreezes. I have tried all the basic troubleshooting but it’s still not working. Also, before when it was still working I could never join my friends worlds even though we were on the same wifi and both were updated. So please try to resolve this, I am missing my Minecraft.
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Can you let me know what version of the client you are running? Is this on a school device or a home device?
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Hey so i am on a school device and I am running the version with 1.17 nether update.
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It is the version with a cow in amethyst geode in loading screen
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Sounds good. Can you tell me what kind of device you're using and the OS it is on? The joining world issue might be resolved if the device that is hosting the world does some things to the network. The port 19132 will need to be forwarded Troubleshoot the Unable to Connect to World Error – Minecraft: Education Edition Support and all of our URLs URLs Used by Minecraft: Education Edition – Minecraft: Education Edition Support will need to be added to the allow list.
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I have An iPad Air 3
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Also there is no point in fixing the joining world issue yet if I literally cannot even get into the home screen and sign in page. It just freezes every single time.
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Do you know the OS version its running? That may be the problem, try updating the OS. let me know if that works, if it doesn't, we can open a ticket and I can try to assist there.
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ok I am trying it, by the way thank you for being proactive in helping me :)
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Of course, and I hope it works!
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Sadly there is no difference. It still does not let me even go to the sign in, it just freezes. I updated all the way to 15.2.1 os.
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Ok please submit a ticket in the top right corner with the gear icon. Once you make a ticket, we will be able to assist further with this.
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