Seymour Island broken?

Dietrich Janssens

• December 15, 2021 10:50
• Report a Concern

Hi

I'm trying to play Seymour Island, but the game gets stuck at the very beginning on the boat, after breaking the first block. It gives the error message "Check your internet connection OR check if the tutorial is valid". I have an internet connection. I'm unable to play any further than this. Any help? I have a screenshot of the given error. 

https://education.minecraft.net/nl-nl/lessons/seymour-island

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  Dominick Support

  • December 17, 2021 23:30

  

  There are some known issues with this world and our team is working diligently to get it fixed. I'm sorry you're having to experience this, but I thank you for your patience. 

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  Dietrich Janssens

  • December 17, 2021 23:38
  • Report a Concern

  Thanks a lot! Will I get an update when the fixes are released? 

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  Dominick Support

  • December 17, 2021 23:41

  

  We will send out an update on the community main page once its fixed. Just check there for a pinned update.

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  Dietrich Janssens

  • December 18, 2021 10:31
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  Thanks!

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  Dietrich Janssens

  • May 10, 2022 08:37
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  Any update?

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  Rory McJorrow

  • June 08, 2022 21:58
  • Report a Concern

  6 months ago, doesn't seem like very diligent work to me. Dietrich asked for an update 5 months later, I am also having this issue in New Zealand. What is the latest update on this?

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  Dominick Support

  • June 10, 2022 18:16

  

  There is no fix or solution at this time. I am sorry for the time this is taking but once the Devs have this resolved or a solution we will share it. 

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