Code Builder on iPad

Jennifer Anderson

• September 23, 2021 16:32
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I entered a post about this a couple days ago but am including a video and image of the issue now.  We keep running into portions of the Coding Fundamentals lessons where code builder doesn't work. This is specifically on the iPads--PC versions seem to be fine. Our students have iPads though so that is not an option for us.

Image: https://laramie1-my.sharepoint.com/:i:/g/personal/jen_anderson_laramie1_org/EZGBm3JPsTFMn-kEMpedjg4BOz1uWhE3iAiCbTwYDapm7Q?e=MxHqpw

Video: https://laramie1-my.sharepoint.com/:v:/g/personal/jen_anderson_laramie1_org/EUPLGcDVJ_dPvkT3h3HKP00BgotdZPuhRaY2Uyiy8i6rYA?e=R75W20

 

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  Joe Man

  • September 23, 2021 17:41
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  Hi there, I've come across something similar when using the normal code builder (MakeCode). Turned out the student's iPad was low on storage so whenever he tried to load the code builder, the whole game would freeze and the code builder refused to load (get a blank white screen). You could try checking if it's the same issue for you. GL.

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  Jennifer Anderson

  • September 23, 2021 17:57
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  Joe Man Thank you for the advice. We will check that out. The game doesn't freeze, just code builder goes blank. If we go back in the tutorial it opens in other locations. That is scary if it requires that much storage. Every single teacher we have tried this with runs into the same error in the same location. 128GB iPads and new in the last 2 years. :( 

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  Penny Support

  • September 27, 2021 20:51

  

  Hi Jennifer Anderson thanks for reporting this.  We have a known issue that the engineering team is looking into now.  Andrew-L could you make sure you update this post with the status as we learn more?  Thanks!

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