Account Creation

Mr. Bergman

• June 07, 2021 19:19
• Report a Concern

I have been creating accounts for years but just recenly I was asked to text a code to my phone number. When I do that it says more information is needed and it directs me to customer support. Customer support for Microsoft sent me to xbox who sent me here. Not liking this change.

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  Bryan Sanders (archived)

  • June 07, 2021 19:26
  • Report a Concern

  Yikes! That's quite the runaround. Penny, do you have any insights?

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  Justin Support

  • June 07, 2021 23:52

  

  Hey there Mr. Bergman, 

  I'm sorry to hear you're been redirected ontop of the already frustrating issue you're running into. I've gone ahead and created a ticket with you so I can learn more and help ensure we find a resolution. I'll see you over there! 

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