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Education edition lagging and crashing

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15 comments

  • Official comment
    Kyle M

    Hi Damian,

    Does this happen:

    • On all accounts?
    • On all Machines?
    • Have you tried on a different internet connection, at home perhaps?
    • Does it work fine out of full screen?

     

    Please submit a request and we can troubleshoot further. I'll update here when we figure it out.

  • Whetu Paitai

    Kia ora Damian,

    Do you have any other details to offer? For example: What hardware are you using? What Operating System? Are you using any other software at the same time? What world are you trying to load?

    Some examples of similar scenarios:

    You may have hardware that is limiting the performance of Minecraft:EE (eg it may be older hardware).

    You may be running intensive software int the background, causing RAM issues making the game stutter badly.

    You may have a world that someone has setup an intensive looping command block set, that is causing the world to crash due to resource hogging.

    Any info you can offer to the conversation will help you, and others with similar issues that read this in the future :)

    Looking forward to details!

    1
  • Damian Ellison

    There is nothing running in the background I t just starts lagging and going slow above ground for no reason, and it is making me reeligiablize my account every day

    1
  • Damian Ellison

    Yes it happens on ALL accounts and is slower than a tortoise in full screen, when its out it brake down into a series of lagging glitchy "Not Responding" screens. It will do this when it starts. And during gameplay it works so slow, and everyone else in the school has their computer at full speed what do I do?

    1
  • Kyle M

    Damian, 

    It sounds like your network is being overloaded. Are you able to try over a different connection?

    -1
  • Slayde Kerner

    Damian,

    Do you know the specific hardware on the computer?

    Like the processor or graphics card?

    1
  • Katie Gallegos

    he's not the only one. I have also tried playing. I am on my parent's router, which is new might I note, and it should be running better than it is. It's running worse than it would on my mom's very old laptop. I have done a lot to make it run better. Turn Beautiful Skies, Smooth Lighting, Fancy Graphics, Fancy Leaves, Fancy Bubbles, and Render Clouds off. It's still worse than Minecraft on my mom's old laptop. I am on a school laptop. An Apple laptop, if that helps. And I can't change any of the settings because they locked all the settings for System Preferences. Even the power saving settings. My brother's is working fine and is on a school laptop as well.

    -1
  • Katie Gallegos

    and no I don't know the specific parts. I would check, but I would never be allowed to use them ever again because of the rules.

    -1
  • i was playing minecraft yesterday and there were no lagg or crashes. then i closed the app and waited the next day to play untill i loaded in to a world and it kept freezing non stop then it would go back to letting me play then it would freeze again how do i fix it cause i need help fast.

    0
  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Hi Jayden Morales if the performance is inconsistent day-over-day it may be due to variations in your network speed.  With so many students at home there are definitely challenges with slower network speeds.

    You can also try changing the video settings for the your world to help with performance issues:

    • Turn down the render speed to 4 chunks
    • Turn off fancy graphics 
    0
  • Miguel Davila

    I don't think its network because mine lags and my computer freezes and my brother in the same network doesn't have that problem

    0
  • Azaan Khan

    MY minecraft keeps loading but when is done load it loses on me so i think it needs an update may i get help 

    0
  • Gabrielzv1233

    mine is being weird i cant explain it I've tried bata normal uninstalling it then installing it as bata and more here is whats happening the file to upload the video is to big so I'm gonna put a google drive link https://drive.google.com/file/d/1-8WwYITuUggGaucEfomeiJcwW6lv2MiT/view?usp=sharing 

    0
  • SM Hexy74

    Same thing is happening with my brother

    0
  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Hello - I'm opening tickets for you both so we can investigate.  Since this is a very old thread I'm going to close for comments.

    0

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