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Hello jsan Morelos, Thanks for posting. Is the issue still persisting? Can you try relaunching the game and then joining? Can you try joining by IP address? Let us know how it goes. Thanks!

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• Kyle M
• April 09, 2021 17:27
• 0 votes

Thanks for posting Maxim Amarantos. Unfortunately we do not support the keyboard and mouse for Minecraft: Education Edition on iPad.

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• Kyle M
• April 05, 2021 22:44
• 0 votes

Hi Adam Tolman, Thanks for posting. When you use an "old" style world these types of issues can occur on the Education Edition. In the future please be sure to use the default settings for world ty...

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• Kyle M
• April 05, 2021 22:28
• 0 votes

Hello,   Thanks for reaching out! Checkout our updated Multiplayer guide to learn how your students can host and join worlds together.   Multiplayer across different internet connections may be pos...

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• Kyle M
• April 05, 2021 22:24
• 0 votes

Hello Josée Larocque, Thanks for posting. Please ensure: /wb true Cheats are on Immutable world is false Ensure her "break" button is set properly in control settings If the issue persists please...

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• Kyle M
• April 05, 2021 22:21
• 0 votes

Hello Jacob Radcliffe, Thanks for posting. Getting everyone on the latest version (1.14.50) is our first step! If the Code Builder toggle is greyed out let's ensure: Creative is on, cheats are on ...

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• Kyle M
• March 29, 2021 21:38
• 1 vote

Hello Twintel Solutions, Thanks for posting! Are the students using school-issued devices? Do the students get this crash on a different internet connection? What platform are they using? Is the i...

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• Kyle M
• March 29, 2021 21:33
• 0 votes

Hello!   Thanks for reaching out. This guide walks through the steps necessary to open a multiplayer world: https://educommunity.minecraft.net/hc/en-us/articles/360047555531-How-To-Set-Up-A-Multipl...

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• Kyle M
• March 29, 2021 21:26
• 1 vote

HI Jesse Paul, Thanks for posting. It looks like something on your network is blocking access. I think someone from your school reached out with the same issue, and it was the antivirus software. T...

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• Kyle M
• March 22, 2021 23:21
• 0 votes

Thanks jtmannetje 't Mannetje, I followed up on the ticket you created on this issue with next steps.

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• Kyle M
• March 19, 2021 17:27
• 0 votes