"We were unable to sign you in" on specific devices - Working Fix

"Greetings, Minecraft Educators and Enthusiasts!
We’ve noticed a series of reports from users encountering sign-in difficulties with Minecraft Education Edition on Windows 10/11 and iOS/iPadOS devices. The common error displayed is: “We were unable to sign you in. Please make sure you are signing in with your school or organizational account.” This issue seems to occur on certain devices, despite successful sign-ins on other devices.Upon investigation, we’ve pinpointed the problem to incorrect time zone or region settings. To resolve this, please verify and synchronize.
your settings as follows:

Steps for Windows 11:
1. In Windows Settings, select “Time & Language” from the sidebar.
2. Click on “Date & Time”.
3. Check that the Time Zone and Region are accurate.
4. Press the “Sync Now” button to synchronize your time.
3. Try signing into Minecraft Education Edition again.

Steps for Windows 10:
1. Open Windows Settings and choose “Date & Time” from the sidebar.
2. Ensure the Time Zone is correct and click “Sync Now”.
3. From the sidebar, select “Region” and verify that the “Country or Region” is accurate.
3. Try signing into Minecraft Education Edition again.

For iOS/iPadOS:
1. Open Settings.
2. Go to Settings > General > Date & Time.
3. Toggle “Set Automatically” off and then on again.

For IT Administrators:
If you’re utilizing an internal time server (e.g., Domain Controller), ensure that the server’s time is accurate. The adjustment process is akin to the steps provided for Windows 10.

Should the problem persist, don’t hesitate to submit a support ticket.
We hope this helps you get back to crafting and learning without delay!"