Minecraft Education loading
Hi! Does anyone know why when I open minecraft Edu it just stays on the mojang studios screen i have updated my drivers and have nothing left thank you if you have any ideas
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sometimes there is a VPN necessary because of school firewalls on the wifi
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Hey there,
Sorry to hear you are running into some issues.
Just had a few questions to help us support you further:
1.) What device make / model and OS version are you on when you got this error?
2.) Are you on the latest version of Minecraft Education?
3.) Is this a home network or school network?
4.) Is this a commercial account or school managed account?
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I am On windows 10 and I am on the latest version of minecraft edu I am on home network i do use my school account
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I just went to control panel to repair it beacause i tried Microsoft store and windows installer way they both did not work so im reparing it now.
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Reaparing it wont help either
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but i am on a refubrished Lenovo b50-30 if you need specs im happy to say it
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Yes please! If you could share your specs that would be great as well.
Along with a screenshot of the screen it is stuck on (without any personal info).
Thanks!
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I have a Intel(R) Celeron(R) CPU N2840 @ 2.16GHz 2.16 GHz 4.00 GB of ram my gpu is Intergrated graphics Intel(R) HD graphics 4600
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aslo im on windows 10 22H2
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i think i found out i need 1 secuirty update but i get the error code 0x80070643 idk how a secuirty update would stop it tho
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Thanks for sharing your specs! I do believe it has to do with the Celeron processor. We have seen this issue before on other devices running lower end Celerons.
Do you have another device you can test Minecraft Education on?
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Sadly no I only have a tablet which works perfectly fine and a old computer that aslo had a intel celeron which dosent work anymore
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(it used to work on my old computer but my old computer broke
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it works fine on minecraft demo real minecraft but dosent with minecraft education edition
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i searched up why but there is no useful stuff
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is there any go around to get minecraft edu to run?
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Hey Jacob,
Upon double checking, your system doesn't meet minimum requirements for Minecraft Education. As such, we can't guarantee support for Minecraft Education. We only guarantee support from the Celeron 4100 and upSee our System Requirements – Minecraft Education
I can, however, provide a few steps that might help you out.
1. Make sure your device drivers are up to date. In this case, I would especially ensure you update your iGPU and Chipset drivers are up to date. Intel® Driver & Support Assistant
2. You can try a Thorough Uninstall and reinstall. Steps below:First backup your worlds, if you have any, by manually searching for and backing up your worlds by following these paths in Windows. Just copy that minecraftWorlds folder and paste a copy on your desktop.
PC: C:\Users\(USERNAME)\AppData\Roaming\Minecraft Education\games\com.mojang\minecraftWorlds
note: USERNAME refers to the user account used to login to the device, not the login for Minecraft Education.
Open Control Panel and navigate to, Add / Remove programs, find Minecraft Education and select uninstall. Then perform the following to delete any other remaining files:
- Hit Windows Button + R to pull up Run
- In the open bar, paste: %appdata%/Minecraft Education
- Hit enter
- Create a backup of this folder somewhere like on your desktop. Then, delete the Minecraft Education folder in app data
- Then, do the above four steps again, but instead for %temp%/minecraftpe
Now, reinstall Minecraft Education from here: https://education.minecraft.net/get-started/download
If that resolves your issue, you can go ahead and move your worlds back.
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