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School Gmail not working for Minecraft Education

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5 comments

  • Ernie Support
    Support

    Hey Vencint,

    If it is your first time logging in, you will need to use Microsoft credentials created by your organization, which you should be able to obtain from your IT department If you do not have them.
    For more details on how this works, you can check out this article: https://educommunity.minecraft.net/hc/en-us/articles/360051644972-Sign-into-Minecraft-Education-with-Google-account-credentials


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  • Vencint Sangalang

    Hello Mr. Ernie,

     

    Thank you for the response. I am already using Microsoft account and I am still encountering this error. I am the IT Admin in our School btw. I don't know exactly what is causing this error. Hope somebody can help.

     

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Is it possible to share a screenshot of the error? (without any personal info please)

    Has it worked prior and suddenly not worked?

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  • Knox Jones

    can you help me im a student and my teacher told me to go in minecraft education to build a civilization but my account won't work it says 'trial ended' and won't let me play can you help me please.

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  • Ernie Support
    Support

    Hey Knox,

    That just means a license has not been assigned to your user account. You will need to contact your IT administrator to have them fix this issue.

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