World won't load
I have a student who created a world and has been working on it for a week or so. When he logged in yesterday, his world would not load. Other worlds would load from the library, but not the one he created. The message we see is "We can't connect to the service you need right now. Please check your internet connection and try again." I checked, and we were connected to the internet, and other worlds opened, so I'm at a bit of a loss for how to retrieve his world and salvage his work.
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every time im trying to go on a world it take to long and say unable to go to world or check your connection
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Is this world locally on the machine or located on a different source? Try exporting or importing the world to see if that "resets" it. Check with the student and see if any mods were used for that world. If there were, try removing them and restart Minecraft Education. Then see if the world will open.
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