Students having trouble joining a peer's world on Chromebooks...
I teach over 700 students and we ALL have DELL Chromebooks. We have updated Chrome and the Minecraft Education app in Google Play Store. We are all using the same version of Minecraft Education and not on Beta Version and all using the same district wifi network. For some reason...SOME of the students cannot join a peer's world in a group of no more than four students. I have powerwashed their device, shutdown and restart, and checked for updates, and even made sure to put their Minecraft settings to default. After putting in the join code, it just stays on joining Multiplayer message forever before it says connection failed. I also used an ethernet cord and turned off wifi to see if that would help and no luck. It has only happened to a handful of students out of the over 700. I am baffled and our IT dept. could not figure out a solution either. Any advice? I had the student log onto another Chromebook device and install Minecraft app there and still same issue. Even worse...this can change from day to day. Joined yesterday, but today no luck or vice versa...doesn't work one day but then fine the next. Help!
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From what you describe this issue is following the students having issues from one device to another, correct? This would indicate that something on the students account is causing the issue like a policy setting or an extension. It could also be something installed on the devices like a proxy, but I would first investigate the accounts first.
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Hmmm...when I do a powerwash (reset) the device gets put back on district default settings so that would clear out anything students have turned on or changed for the most part. Students are pretty restricted as to what they can add as far as extensions etc...controlled by our district safety measures.
I went into the students' accounts to see if there was a multiplayer option being turned off etc. and didn't see anything obvious. It's puzzling...Thanks for your input though!
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What sort of policy setting or extension? When I ask my IT admin these types of questions based on this sort of feedback (we have a similar issue) they ask me to be more specific of what to look for.
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