Error logging in Minecraft Education Version from Chromebook

jiwoong park

• April 04, 2023 09:25
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Chromebook[Lenovo 500e Chromebook Gen3
*OS version 111.0.5563.100 (64bit)]
When accessing after installing the Minecraft Education version in , "There was a problem. If the message "Check your Internet connection status" appears, you cannot log in. The Internet and network status is normal, and your account is also logged in well on other Windows 10. Should I wait until Chrome OS update?

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  Danny Support

  • April 05, 2023 18:51

  

  Hey there,

   

  Sorry to hear you are running into some issues.

  Can you please provide a screenshot  (without any personal info) of the error so we can support you further?

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  jiwoong park

  • April 06, 2023 08:46
  • Report a Concern

  

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  MANABU FUKUSHIMA

  • April 30, 2023 05:46
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  私の学校でも同じ問題があります。

  
  Is it something that can be fixed depending on the version of the chromebook?

  

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  Dominick Support

  • May 02, 2023 15:13

  

  Updating the device can resolve some issues. With this issue, the most common fix is looking at the network and filters that are in place. If there are any content filters in place, they can cause this error message to appear. Try turning off any proxies or using a different network to see if the issue changes. 

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