Sign in button does not work

Julia Lee

• January 07, 2023 19:20
• Report a Concern

I can get onto the app, but when I press "sign in" when it says to check my connection (my internet is fine), it doesn't do anything. This started happening after I downloaded beta education edition.

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  Dominick Support

  • January 10, 2023 18:04

  

  If this is a Windows device, we normally see this error when the user has more than one version of Minecraft: Education Edition installed on a PC. Try removing one copy and see if that helps. This may also be due to a bloc on your internet traffic. Take a look at this article for tips on how to troubleshoot this issue:  Troubleshoot the Unable to Connect.

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