لدي مشكلة فنية

الياس عجلان

January 05, 2023 09:45
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لا أستطيع الدخول مع صديقي في نفس العالم ، ولا يمكنه الدخول إلى عالمي ، فما الحل؟ ارجو الرد بسرعة

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Dominick Support

January 05, 2023 16:47
I am sorry to hear you are running into this issue. I would have an IT admin or someone who can make changes to the device and network. You and your boyfriend will need to be part of the same school in order to play together. Here is that information that may help:
1. Make sure that //*. minecraft-services.net/ has been allow listed through firewall and content filters
- The signaling connections use wss://signal.franchise.minecraft-services.net
- The STUN and TURN connections use turn.azure.com / world.relay.skype.com on the 20.202.0.0 / 16 IP range using remote TCP port 443 and remote UDP ports 3478-3481
- The peer-to-peer connections between host and joining client use local ephemeral UDP ports specified by the host client (the local port range is defined by the OS) and sent to the joining client via the signaling service
- Our system now uses ephemeral ports. They will need to be unblocked.
1. Try toggling cellular data setting to on with tablets, Chromebooks, android phones and iOS phones.
  
  It's a setting under Profile on all devices.
Let us know if any of this helps and what client version you are on.
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