RESOLVED: Can be removed. I setup a domain for my homeschool but can't seem to login to admin

Brad Y

• December 03, 2022 02:04
• Edited
• Report a Concern

I went through the minecraft education edition signup process and chose a domain (which I know the name of and it shows on my invoice/receipt I received for minecraft license payment). I see the purchase email receipt in my personal gmail inbox. I can't recall what (if any) username/email I gave to sign up except I think it had to be this personal gmail account. I can't seem to sign into admin.microsoft.com. It says my gmail is a personal account. But, I can't figure out what username I would should put before mydomain.onmicrosoft.com to log in. What am I missing? I'm pretty confused and keep ending up logged into a personal Microsoft account I have with my gmail address (but which doesn't seem to have access to admin features to 'add a minecraft user',etc.)

I guess I should just say I followed this: https://educommunity.minecraft.net/hc/en-us/articles/4415061129236-Purchasing-Minecraft-Education-Edition-for-Homeschooling-Family-use

And seem to have failed to do this:Is there a way to recover the username I created in step 6?

I ended up guessing the admin username. My apologies for the post

Thanks for anyone's time. Happy holiday season.

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  Justin Support

  • December 05, 2022 23:04

  

  Brad Y I'm glad you were able to find that article and resolve your issue :) It is a common thing for users to run into. If you have any feedback on how we can improve the process/wording, let me know!

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