it doesnt let me install minecraft edu
when i install minecraft edu with the website that francia J gave me (gaming support for microsoft), i clicked download and followed the steps that the setup wizard told me and when i installed it, it was always stuck on prequisite installing stage and locked my shortcuts, my task bar and didnt allow me to close it. it told me to wait several minutes and it was still on the same stage not loading at all
-
Hey Max,
Not sure what you were given, but just wanted to confirm this is the place to download Minecraft: Education Edition:
https://education.minecraft.net/en-us/get-started/download
What device make/model and OS version are you on?
If you are on a Windows device, I suggest trying to download from the Windows Store version (also on that link) and see if that helps.
Let us know!
0 -
that was the same website that they gave me and it still doesnt work. i recently reset my WHOLE laptop and i tried installing mcee again but it doesnt work but last time it did. im using an ideapad slim 3 lenovo. i tried on the store but it doesnt show up and when i tried signing into my edu acc of the microsoft store it doesnt work.
0 -
Are you an IT Admin? If so, I suggest submitting a ticket to https://aka.ms/MEE_New_Request with a video reproduction of your error. If not, I suggest reaching out to your IT Admin as they're best suited to troubleshoot your device/account.
0
Please sign in to leave a comment.
Comments
3 comments