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MCEE NOT LOADING ON MAC

Comments

5 comments

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear, is it the most updated version of Minecraft: Education Edition found here: https://education.minecraft.net/en-us/get-started/download ?

    I would try to backup all your worlds, uninstall, and reinstall. Let us know if you are still experiencing issues after that and we can dig deeper!

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  • Michael Giordano

    I tried uninstalling and reinstalling twice. The application still crashes upon launch. I receive a message stating "Global resources reset resources" "Failed to load previously" 

    1
  • Dominick Support
    Bug Zapper Support

    Can you send us what client version you are on? Also do you have any content filters, VPNs, Proxies, or antivirus software? If so, please let us know what the names are so we can try to assist better. One thing to try is to run Minecraft Education in windowed mode instead of Fullscreen and see if that helps with the crashing. 

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  • Michael Giordano

    Hi, 

    My tech department was able to solve the problem. They wiped my Mac computers and reinstalled Monterey and Minecraft. Thank you for your help. 

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Michael!

    Glad to hear it is solved, and thanks for sharing what you all did!

     

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