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dual profile?

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3 comments

  • Andrew L

    Hi there ANTHONY RUIZ. I'm sorry to hear about the trouble here. Can you please clarify what you mean by created profiles? If you mean on the Minecraft: Education Edition web page, this is a resource for teachers and educators rather than adults. Thank you for any additional information you can provide.

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  • ANTHONY RUIZ

    I am a teacher and have classes in the Minecraft portal (portal.codingcredentials.com) where the classes are managed.  I set up a class and added a few students before Sring Break, when we got back from break I had students log in with their school Microsoft accounts just to see if they can gain access.  The students have the $5 license attached to their emails.  When some of the students went to access the portal, they went one step ahead and the program asked them to register and a few of them did.  Since they did that, I cannot add them to the portal because the email "already exists" and I cannot add them to my class.  How can that be fixed?

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  • Andrew L

    Hi there ANTHONY RUIZ. Thank you for the clarification. Coding Credentials is a third party website that is not affiliated with Minecraft: Education Edition. You'll need to contact their support in order to fix any account issues. I apologize for the trouble here.

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