licance

GÜLAY DÜZGÜN

• April 05, 2022 19:36
• Report a Concern

I bought a license for maincraft education camps and clubs today, but I can't open it with my organization's account.

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  Andrew L

  • April 06, 2022 00:19
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  Hi there GÜLAY DÜZGÜN, I've opened up a ticket with you to assist. 

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  Gülay Düzgün

  • April 06, 2022 10:50
  • Report a Concern

  Hello, yesterday when I couldn't log in for my first license purchase, I bought the same license for the second time, thinking that the purchase was not done. I request the cancellation of the second license purchase.

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  Andrew L

  • April 07, 2022 20:24
  • Edited
  • Report a Concern

  Hi there Gülay Düzgün.

  You will need to follow the steps in this document in order to begin the refund process.  If you complete this process within 30 days of your license purchase you should be able to receive a full refund. Please let us know if you have any additional questions by replying to this email.

  In the future, please reply to the ticket we've opened with you for further assistance. Thank you!

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