M1 Macbook - Global resources reset error

Joshua Crofts

• February 14, 2022 20:46
• Report a Concern

Hi, I know there are similar posts but none in the last 6 months. We are running MacOS monterey 12.0.1 and trying to run minecraft education v1.17.30 and have tried v1.17.31 also.

When opening minecraft we can sign in however the page hans and does say global resources reset unable to load.

Does anyone have nay information or knowledge on what may cause this? Could it be a local device problem or a software compatibility issue? We are at a loss to know where to turn next as the students got new m1 macs this year and it worked on their older macs last year fine but now does not.

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  Kevin Z

  • February 29, 2024 15:17
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  Same problem, but it's really hard to see in game
  (If you enlarge the picture below you will see that Chat is actually blured)

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  Danny Support

  • February 29, 2024 22:05

  

  Hey there,

  Sorry to hear you are running into some issues with Minecraft Education.

  I am not quite understanding the screenshot, is it to show that Chat is blurred? Can you show a less cropped screenshot for more context please?

  Thanks!

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