Error message: Global resources reset Resources failed to load previously

Karen Gobbi

• October 04, 2021 13:12
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Getting this error message on iPads.  How do we fix this issue?

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  Dan Noble

  • October 04, 2021 17:57
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  Hi Karen Gobbi, 

  I've noticed this issue before on iPads. 

  Seems to be something not quite compatible with the worlds specific resource packs. Is this a world from the Minecraft Library? 

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  Karen Gobbi

  • October 04, 2021 18:07
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  I'm not sure.  It is on a student's iPad and I'm not sure what worlds she might have downloaded.

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  Dan Noble

  • October 04, 2021 18:16
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  Shutting down the device and starting it back up again might help. 

  Might also look into whether or not the device has the most recent iOS updates. 

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  Penny Support

  • October 05, 2021 00:44

  

  Hi Karen Gobbi - there are some known issues accessing worlds on iPads.  This article can walk you through some of these issues and how to resolve them.  https://educommunity.minecraft.net/hc/en-us/articles/4404976638868-Known-Issues-on-iPad

  If this doesn't help let us know and we can dig in further.

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