Cannot load Code Builder in Wonder Woman Museum Heist
Starting from a few days ago, whenever I press C for Code Builder, a white screen appears inside this particular game and I cannot perform any coding. It happens to all PC, Mac and iPad.
Regular Minecraft coding is not affected, however.
Please help.
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Official comment
Manch and Ryan, Debbie's recommendation to clear your cache sounds like a good first step. Steps are below.
Clear your cache inside Code Builder
Follow these steps to clear your cache inside code builder.
- From the code interface, select Settings by clicking the gear icon on the top bar/navigation
- Select Reset.
Clear your cache from your system files (PC Only)
Follow these steps to clear your cache from the system files of your Windows PC.
- Close Minecraft: Education Edition.
- Open File Explorer and navigate to C:\Users\USERNAME\AppData\Local\Temp.
Note: “USERNAME” refers to the user account used to log in to the device, not the sign in for Minecraft: Education - Locate the minecraftpe folder
- Rename or delete the folder.
Note: Alternatively you can - Relaunch Minecraft: Education Edition. If Code Builder:
- Launches, no further action needed.
- Does not launch, contact the support team via the submit a request
If that does not do the trick, then please delete and re-download the world.
If you have tried the solutions in this article and are still having issues, contact the support team via the submit a request form and include this information:
- Whether you're using a VPN or proxy, and if so, which brand.
- Which device and OS version you’re using.
- Which version of Minecraft: Education Edition you are using (bottom right corner of screen).
- A screenshot of the error.
- A network trace (if possible).
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I have had the same issue when trying to load the code builder in coding fundamentals lesson 1. I have tried rebooting the computer, logging in on different computers, uninstalling and reinstalling the app, different wifi servers, but nothing seems to work. I was able to successfully use it last week with several students, however, this week any of my students loading lesson 1 are unable to do so. For those on lessons two and three the code builder loads just fine.
Here is a screenshot of the error code it gives me.
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I am having the same issue - a fix would be great before I invest in 100 licenses
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Laylah Bulman Do we have a fix in store for this problem?
Perhaps this thread holds a clue?
https://educommunity.minecraft.net/hc/en-us/community/posts/360077710771-Minecraft-Agent-Not-Moving
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i feel like this could be an issue with your copy of the world, have you tried redownloading it?
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Well, I tried the reset but it did not work.
Before the start of the problem-solving activities, the Code Builder is okay, same as the other use of Code Builder outside the Heist template.
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