Cannot sign in Minecraft Education.

Michael Tran

• February 05, 2021 02:27
• Report a Concern

Received below error when signing in using school account,

ADDDSTS50011: The URL specified in the request does not match the reploy URLs configured for the application: b36b1432-1a1c-4c82-9b76-24de1cab42f2 Please see attached screenshot of the error.

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• Official comment

  

  Micah M

  • February 05, 2021 03:04

  

  Hi Michael Tran,
  
  We recently updated our sign in servers, so you will need to be on version 1.14.30 or newer to sign in. This post has more details:
  https://educommunity.minecraft.net/hc/en-us/articles/360053235651-Version-1-12-Retirement
• 

  Heidi Marrett

  • February 05, 2021 07:07
  • Report a Concern

  when I download Minecraft education on my windows laptop and try to sign in it says "please connect to the internet we cannot connect to it" when my internet is on and working perfectly fine and now I cannot sign in with it. I have had Minecraft education on my laptop before but I tried updating it and it didn't work so I deleted it and re- downloaded it and ever since I did that it hasn't let me sign in. I hope this issue gets fixed.

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  Micah M

  • February 05, 2021 22:47

  

  Hi Heidi Marrett,

  That sounds like it may be a different error (as it sounds like the error message you are receiving is different). The most likely cause of that is that the older version that you uninstalled did not uninstall completely and now the new version and the old version are conflicting with each other and preventing you from logging in. I'm going to pull in my colleague Kyle McMurtry who can hopefully help troubleshoot further. Most likely he will ask you to create a support ticket to help us track the resolution for you.

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• 

  Miguel Krone

  • February 10, 2021 20:34
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  Hi Micah-M,

  would be nice to have the Azure application also updated.

  Currently Conditional Access is not working as the APP ID changed.

  Is there already an date when it will be updated?

   

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  Micah M

  • February 11, 2021 02:16

  

  Hi Miguel Krone - could you provide some more details on which Azure application you are talking about and possibly a screenshot of the error? I know that Conditional Access is related to sign in and the app id is used by a number of installation and filtering services, but I'm not sure which Azure service is not working for you. 

   

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• 

  Miguel Krone

  • February 11, 2021 08:15
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  Hi Micah-M

  thanks for replying :)

  Attached the screenshots of Conditional Access Apps and the error.

  Also if I search for Minecraft or the GUID itself only one if found with the APP ID which is not working

   

  

  

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  Micah M

  • February 18, 2021 01:51

  

  Hi Miguel Krone,

  I've talked to a couple of different teams and we believe we know the cause, but to be sure I'd like to get some more detailed information from you. Could you please file a support ticket so that we can more easily chat back and forth and share more detailed information: https://aka.ms/MEEContactSupport 

  Thanks,

  Micah

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• 

  ricardo godinez

  • October 29, 2021 03:10
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  so i created a new account and i wanna know how to verify my account if u can help me that will be nice and i hope this message goes to use

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  Leon Johannes Aakervik

  • November 03, 2021 16:58
  • Report a Concern

  I have the same issue as Heidi Marrett

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