Skip to main content

cant join worlds or others cant join you

Comments

6 comments

  • Michael GIRODAT

    Hi

     

    Students who are playing on an iPad 7, cannot connect on a local server.

    Whilst trying to connect “trying to connect to external server”

     

    ”unable to join”

     

    We have tried various hosting machines, PC, IPad versions, the only common factor was the iPad 7. 

    Yes they have the same version, we tried uninstalling and reinstalling. We tried using a direct connect with an IP and with the picture code.

    -1
  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Brian Silvas  I moved this post to our "I have a technical problem" forum.   

    For the issues with 1.12.62 I would definitely upgrade to our latest version, which had some updates for the multiplayer connection from home issues.

     

     

    0
  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Michael GIRODAT it sounds like you are having issues connecting within a network.  One thing to check is that the devices are open to all of the URLs on our allow list, which you can find in our IT Admin Guide:  https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide-

    Also, some of the newer iOS devices (iOS 14) require you to specifically allow an application to communicate across the network.  Make sure Minecraft: Education Edition has permission to communicate across your local network in the Privacy settings.

     

    0
  • Grace Warta

    But me and my friend are not trying to connect locally and it still doesn’t work will it work it one of us is on a different version?

    0
  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Hi Grace Warta you do both need to be on the same version of the game to connect with Multiplayer.

    0
  • hey i have the same problem but my friend and i dont have the same interent or wifi and we're tryng toplay this on break.

    0

Please sign in to leave a comment.