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9 comments

Date Votes
  • Official comment
    AdamS

    Alex Welch

    Thanks for reaching out on the forums! After some researching with the team there is currently no way to officially have multiplayer across different Office 365 Education tenets. If the whole district is on the tenet then multiplayer across schools is possible but if they have a different tenet than the school you are in multiplayer will not work. 

  • Alex Welch

    But are kids from different schools not on different Tenants?

    from what we have tested so far, we can get the kids at our school to join but not other schools.

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  • Victor Rajewski

    Hey Alex,

    What state/system are you in? I've successfully got (in a test capacity) accounts from two different state schools in Victoria playing in the same work, but the Victorian DET has (afaik) every account in the same tenant.

    0
  • Alex Welch

    OK, so it's complicated. I work for a university technically, and we deliver to primary and secondary in our position. so we are NOT DET but we are DET funded.

    We are in Victoria, mix of PC, Mac, iPad and phone users.

    What I'm hearing is we need the IT guys to work on this?

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  • Victor Rajewski

    So I think that your (university) accounts won't be able to be in shared worlds with DET student accounts. Student accounts should be able to be in worlds with other student (and DET teacher) accounts. 

    I'm not sure if there is a way to 'bridge' two tenancies to allow interaction in MCEE (MS might have some more info on this?), but I presume there'd be a heap of concerns from DET about this w.r.t child safety & privacy - I'd guess it would be a long bureaucratic process even if it's possible and it isn't blocked immediately by DET.

    Another approach would be to discuss with DET the possibility of getting some accounts for you in the DET tenancy for this project.

    Can I ask what the university is, and what the project is?

     

    EDIT: seperately to the tenancy issue, there's the networking issue - basically the host of the world (usually the teacher) needs to have incoming ports 19132 (TCP & UDP) open, and forwarding to the computer they're working on if they're behind a NAT router. IT might be able to help with this, but it will depend on if you're hosting the world, or if a school teacher is.

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  • AdamS

    Alex Welch

    While the game is set up for some multiplayer activities we do not have insight into specific networks issues. Please note that the game is not available on phones at all. We are on Windows, macOS, iPad and Chromebook. There are features not available on certain platforms which would cause incompatibility  issues. Please keep an eye on our known issues page: https://educommunity.minecraft.net/hc/en-us/articles/360047556371-Known-issues-with-Minecraft-Education-Edition

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  • Alex Welch

    Victor. I've got a meeting scheduled with a Tech School on Monday to learn from someone. I feel you may have more insight however, what's the best way of getting in contact with you (if that's alright)?

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  • Victor Rajewski

    Yep, happy to discuss; annoying there doesn't seem to be a DM function in this forum system. I've attempted to contact you through Linkedin - hopefully have the right Alex - message through that 

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  • Alex Welch

    yup, you got me, I replied with my email. I feel there is no DM function because kids will be using this troubleshooter as well.

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