I can't login
in the new version when I try to enter it says "it is not possible to connect to this service at the moment"
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all of you have been block because you doing something that you not supposes to, but ask your principle to unblock it ok guys have a nice weekend!!!...
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i found out how to fix it for windows users
click stoarage settings
click Apps & Features 
if yours work it should look like mine after you search minecraft,if it looks like mine and doesnt work download minecraft then it should pop up then click uninstall on the new minecraft1 -
help me sign in please!!!!!!!!!
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are you using windows 10? and is this happening at home or at school? if it is happening at home i have a fix, and i dont know if it will work for at school.
then type in add or remove programs, press enter and this should pop up
after this window appears, search in the bar minecraft, and click the minecraft education edition icon. then press uninstall.
if a prompt appears after pressing uninstall click uninstall, and then click yes on the next prompt. now follow the rest of the pictures and your mincraft should be fixed!
and then you are done!
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Hello Anderson Santos Pereira
I'm sorry you are having trouble signing in. I have a couple of questions for you: what type of device are you using? Also do you only have one setup file for Minecraft: Education Edition downloaded (we have seen if you have more than one downloaded onto the device it can cause login errors)?
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Hey Tony,
Thanks for reaching out. If you are using a Windows 10 device, make sure there is only one version of the game downloaded on to the computer (ie: Windows Store App, and Desktop verison). When the game sees two versions of the game on the device it will give that type of error message. Let me know if that works.
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i cant log in my minecraft acc on edu
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The same thing is happening to me
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Are you on version 1.14.50?
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Us too. :( I am a teacher at La Contenta Middle School in Yucca Valley. I have an after school Minecraft club that is pretty active.
Yesterday a student could not join our multiplayer world after her computer auto updated Minecraft: EE to 1.14.50
We all decided to close the world and have everyone get the update.
After I updated that original updater was able to join my world, but 3 of our members, those on school laptops who are using the Microsoft Education Store version of EE, haven't been able to log into Minecraft at all since then. They have all tried uninstalling the Microsoft store version and re-installing it.
Now, they can't even play single player. They get the error. "Something went wrong. Try checking your internet connection." I read that this version tries to access a new URL and I am wondering if my school has blocked that URL or something.
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adam can you please try to help me sign in
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Hi there Anderson Santos Pereira. Generally, when there is a message regarding being unable to connect to the service, it is because there are two versions of Minecraft: Education Edition installed on your device. I recommend checking your app list to see if you have multiple instances of M:EE installed.
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MEE is Not WORKING IT SAY ERROR AND I CAN ONLY DO DEMO!!!!!!!!!!!!!!!!!!!
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it means that your are blocked
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I have a different issue where when in the play store and in the game I cant see my cursor and have to use TAB and ENTER to navigate but I cant join any worlds
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hey did you fixe your problem
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did you fixe your problem
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Ummm i need help when i click sign in it shows this blank white screen and i was waiting for 5 hours straight and it has no loaded
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like my profile pic
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hi how can i get skins
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my pic nice.
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