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Login With Different Account Error - Desktop Version

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1 comment

  • Official comment
    Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Hi Mark-

    Are you using the Desktop version from our download page?   Something that has been causing errors for other issues is if you had the Win 10 version and then downloaded the Desktop version.  If the Win 10 version was not uninstalled before installing Desktop, some users are seeing login errors.  

    If you continue to have issues, please open a ticket and we can investigate further.

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