wont let me sign in with my school email
i keep getting a code that says " we are unable to sign you in. please make sure you are signing in with your school email and try again".
i am using the right email. i had to sign in to wright this post... im on a PC
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Mine to can’t even sign in and an 1 hour suffering even though I was unable to sign me in💀
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Me too. I have several computers that do not allow me to sign in. The same message that we are unable to sign you in.
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Hey everyone,
Sorry to hear you are running into some issues with this!
Just had a few questions to help us support you further:
1.) When did it start happening?
2.) What devices/OS's have you seen the issue on?
3.) Any OS's it does not repro on?
4.) Which Minecraft Education Version is installed?
5.) Which Email address are you trying to sign in with?
6.) Did you have to type username and/or password or did it try to sign in automatically before you saw the error?
7.) Do you have an account you can repro with that we can sign in with? We'll need the creds to try and repro on our end.Let us know!
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the laptop I'm using is an Asus Vivobook and after trying again for a few days it's not letting me sign in
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Hey there,
Got it thank you, would you like to transfer our conversation to a ticket and we can send you a logging build to learn more about the issue?
Let us know!
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The problem is solved. I updated my PC with the latest update and also noticed that the time and the region were wrong, which I changed. Everything is working well now. unable to signin error is gone now and I can sign in now.
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Asfar! Great to hear!
Just wanted to double check, so you got the "We are unable to sign you in..." error, and you updated your PC and changed your time and region to the correct one and all is well now?
I can spread the word and see if this works for others if that is the case! :)
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Yes, you are right. I also updated my operating system with latest update.
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i need help login in pls help me cuz im in school
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Thanks for letting us know Asfar! That is great.
Kendall, can you confirm your time and date are all set to your region as well and your OS is fully up to date as Asfar did?
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it keeps getting stuck right after i press the "sign in" button, it wont let me put in my email
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