Minecraft stuck at login screen Mac OS (MEd 1.20.12)
Hi,
I'm having problem launching Minecraft Education edition (1.20.12) on Mac OS Sonoma 14.0.
It's a fresh download (never run MEd on this mac) and it got stuck after login (see screenshot).
The login details is definitely correct since I can log into MEd on my iPad.
Any ideas how to diagnose the issue?
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I'm a brand new user of MEE, and this is my first install of it onto a macbook pro M1 pro 2021 running Ventura. I can download, install, login, and then it seemingly freezes with "Signing into...<email address>".
Is the common thread in this... thread that it's only people with Apple silicon having issues?0 -
Hey there!
Oh no sorry to hear you are having some issues.
Just had a few questions to help us support you further:
1 - Has it worked prior?
2 - Are you on the latest version of Minecraft Education?
3 - Is this a home network or school network?
4 - Is this a commercial account or school managed account?
We are still trying to determine a common thread.
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@Ryan, after reading what you posted, I tried the same thing and got similar results, back in the beginning of December. The hang-up happened as MEE was trying to contact [https://in.appcenter.ms/logs?api-version=1.0.0]. According to my log as well, it couldn't establish a secure connection.
I also tried to copy the contents of ~/Applications/Minecraft Education.app/Contents/resources/data/ to ~/Libraby/Application Support/minecraftpe/games/com.mojang/ to see if that would help with the Global resources error. It did remove the notification, but the freezing behavior remained.
SAME POST EDIT:
I just booted up the game and it loaded all the way to the "Sign In" prompt. After logging in with my Microsoft Account, it froze once again. I force quit the program and reopened it to find it prompting me to sign in again. I let it sit there for about 15 seconds, within which, it froze. I then tried to run the executable from within the APP itself. It automatically signed me in this time, but froze immediately after. While it's not the full output, this is what I got from the terminal:
Not sure if this will help the devs at all, but my fingers are crossed.
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Has any progress on this issue been made?
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I am having the same issues. I can log in on other devices. Just not M1 Max laptop.
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Sorry we missed your post somehow! No real updates as they are all different on a case by case basis. We will need some logs, so we can open a ticket for you and keep chatting there!
Dan Riles - Hey there! Sorry to hear you are running into some issues as well. These are on a case by case basis and we can open a ticket for you.
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