I do not receive invitations to events or responses to my requests for help.
Dear Community Team,
Unfortunately, I do not receive any answers from you to my requests for help. Neither via your ticket system, nor via mail. Therefore I have to ask for help more publicly. I hope this is allowed.
I've been trying to participate in your events since January, but I'm not invited and I don't receive any feedback on these topics. I have already missed two announced events now that would have helped me a lot to promote Minecraft Education at my school more effectively.
I am concerned that I will also not receive any communication from you regarding my application to be a Global Mentor.
Is it because of personal reasons or do you have technical difficulties to receive or process my requests?
I would be very grateful if someone could tell me what is going on.
Maybe someone else in the community is having these communication problems.
Kind regards
Jenny
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Hey Jenny!
We see you have two on hold tickets and one open all on the same issue. We are happy to communicate with you over there, we just do not have all the answers for you at the moment.
Our support lead responded to your latest request and we can continue the conversation there :)
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