Are you sure you want to report this?
Dan Noble commented, December 01, 2022 21:29
Hi Anna Glew,
Sounds like you have plenty of computer resources. A few questions for you:
1. Any error messages
2. Which version of Windows 10 are you running (you can find this in Settings>Syste...
Dan Noble commented, November 30, 2022 14:37
Hey Jason Kries,
If memory serves, I don't think there's any official support for controllers for MEE.
Typically in most workshop environments when I was also providing tech support, my take on i...
Dan Noble commented, November 29, 2022 20:24
Hi Haider Ali,
Could be a couple of different things.
First thing I would suggest and ask... are you playing in the same spot/desk when you try different mice? The surface you're playing with mig...
Dan Noble commented, November 29, 2022 20:20
Hi Alisha Alam,
It works on PC... but there is a known bug on other platforms (chromebooks for example) that causes this.
Out of curiosity, what kind of device are you using?
Dan Noble commented, November 29, 2022 20:17
Hi Zo Valentino,
While Minecraft Education is based off of the bedrock edition, not everything bedrock related is compatible with MEE. Additionally, there is no support for non-MEE related worlds,...
Dan Noble commented, November 29, 2022 20:14
Hi Jennifer, Typically if worlds are disappearing, it means the local storage on the devices is being regularly wiped.
We did this at the board I used to work at, specifically with chromebooks bec...
Dan Noble commented, November 29, 2022 20:02
Hi Chris Pizzurro,
Please do not post student or other emails on the forum, as this is a privacy issue.
If the student is having difficulty logging into Minecraft, it would be best to contact you...
Dan Noble commented, November 28, 2022 20:18
Camila Manzanares, sounds like the same bug that effects chromebooks.
I'll have to test and see if it's the same on android devices.
I know the team is aware of the bug, but I can't speak to when...
Dan Noble commented, November 24, 2022 20:52
Hi Elijah Wolverton,
I seem to remember this bug popped up in 1.14, but from what I've seen it only seems to be on Chromebooks.
What platform are you running off of?
Dan Noble commented, November 23, 2022 21:38
Hi JEFFREY LOFTIS,
Typically if you can't reach the library resources, it means certain exceptions need added to your organizations firewall. You can find them here.
You'll need to pass these on ...