CarrieD commented, May 06, 2021 00:45
Carsten Wong - the Minecraft Education Edition licenses are normally managed by your school IT Administrators. I woudl reach out to your school support desk to see if there is a process you or you...
CarrieD commented, May 06, 2021 00:42
Hi Sujin Lee - what types of devices are you running on?
CarrieD commented, May 06, 2021 00:41
Hi Jasroop Singh - please create a request with the support desk and let us know what email you are trying to login with. We can take a look: https://aka.ms/MEE_New_Request
CarrieD commented, May 06, 2021 00:39
HI Coco Rose - unfortunately the service that creates join codes has had some issues over the past few weeks. Our engineers made some changes last week that should really alleviate these issues. ...
CarrieD commented, May 06, 2021 00:37
Hi Russell Jones - Unfortunately this is a known issue. You can follow the known issues page to see updated status. Known issues with Minecraft: Education Edition – Minecraft: Education Edition S...
CarrieD commented, May 05, 2021 23:04
Hi Sofi Linder-
Yes! You can definitely use Minecraft: Education Edition in a school using Gsuite. Here's the general steps to make this happen:
Apply for a free Educational tenant (A1) Free Mic...
CarrieD commented, May 05, 2021 21:54
Hi Sophie Roberts - licensing for Minecraft: Education Edition is managed by the Technical department at NSW DOE. Your daughter can reach out to her teacher or your central school support services...
CarrieD commented, May 05, 2021 21:45
Hayden Vinning and Chris Yang - Please open a ticket with the support desk so we can troubleshoot. We'll need to collect a bit more information. https://aka.ms/MEE_New_Request
CarrieD commented, May 05, 2021 21:39
Hello cloudy timberwolf-
We often see this error when a user on a Windows machine has two different copies of Minecraft: Education Edition downloaded on your device. This article has more informat...
CarrieD commented, May 05, 2021 20:12
Hi Tom - I just opened a ticket for you so we can investigate.